TERMS & CONDITIONS

The agreement, in plain language.

Fixed scope, fixed prices, and no surprises - the terms every project with the studio runs on.

Terms & Conditions

The agreement, in plain language.

Fixed scope, fixed prices, and no surprises. That's the deal we make with every client.

Last updated - 28 August 2026

01

What these terms cover

These terms apply to every quote, proposal, prototype, and project you take forward with Zenyne Labs. By accepting a proposal or paying an invoice, you agree to them. Anything we both agree to change in writing overrides them.

02

Scope of work

Every engagement has a fixed scope, agreed before production begins - usually at the end of the prototype week. We never bill work outside that scope without quoting it first and getting your go-ahead.

03

Your responsibilities

You give us accurate requirements, materials, access, and decisions within the windows we agree. Where a delay on your side moves the schedule, the dates move with it - that's not us failing to deliver.

04

Payment

Prices are fixed and agreed up front, and invoiced against the schedule on the quote. Work stays with us until the relevant invoice is paid; unless we agree otherwise, we pause an engagement while an invoice is overdue.

05

Ownership & intellectual property

Once you've paid in full, you own the deliverables we make for you - code, designs, and copy. We keep the rights to the tools, frameworks, and libraries we build on, and license them to you as part of your deliverables. We won't publish a case study about your project without asking first.

06

Third-party services

Hosting, domains, payment gateways, and automation tools run under their own terms and policies. We set them up and hand over every account, but their terms, pricing, and uptime govern them.

07

Timelines & support

Dates in the proposal are commitments for our work. Launch includes a defect-fix window defined in the proposal; ongoing maintenance and later changes are separate fixed-scope sprints, quoted before we start.

08

Confidentiality

We keep your business information - including the way your operations actually run - confidential, and use it only to do the work you've engaged us for.

09

Liability

Where liability is established, it's limited to the fees paid for the relevant sprint. We aren't liable for indirect or consequential loss, such as lost profits. Nothing in these terms excludes liability where the law doesn't allow it.

10

Termination

Either side can end an engagement with written notice. You pay for the work completed to that point, and you get everything you've paid for - code, access, and accounts.

11

Governing law

These terms are governed by the laws of India. Any disputes are subject to the courts of Kanniyakumari, Tamil Nadu.